Order Processing

Adding a Note to a Line Item

Learn how to use line item notes to communicate information about a specific item on an order to other Prophet 21 users in your organization.

Read More

Read Less

View more in

Order Processing

Currently loaded videos are 1 through 15 of 55 total videos.

Colorado Delivery Fee

Colorado Delivery Fee

Entering a Customer on the Fly in Order Entry

Entering a Customer on the Fly in Order Entry

Show Me How to Copy a Quote to Another Customer

Show Me How to Copy a Quote to Another Customer

Show Me How to Add a Subtotal to a Quote

Show Me How to Add a Subtotal to a Quote

Show Me Canceling Versus Deleting Order Items

Show Me Canceling Versus Deleting Order Items

Show Me How to Check Stock in Other Locations

Show Me How to Check Stock in Other Locations

Show Me How to Use the Invoice Report

Show Me How to Use the Invoice Report

Show Me How to Confirm a Shipment With an Undershipment

Show Me How to Confirm a Shipment With an Undershipment

Show Me How to Confirm a Shipment With an Overshipment

Show Me How to Confirm a Shipment With an Overshipment

Show Me How to Confirm a Shipment

Show Me How to Confirm a Shipment

How Do I Add Restocking Fees to an RMA?

How Do I Add Restocking Fees to an RMA?

How Do I Add Freight to an RMA?

How Do I Add Freight to an RMA?

Show Me How to Close a Cash Drawer Using the Tab

Show Me How to Close a Cash Drawer Using the Tab

Show Me How to Close a Cash Drawer Using the Checkbox

Show Me How to Close a Cash Drawer Using the Checkbox

Show Me How to Open a Cash Drawer

Show Me How to Open a Cash Drawer

Currently loaded videos are 1 through 15 of 55 total videos.

© Epicor Software Corporation

| Terms of Use | Privacy Policy

We use cookies on our website. To learn more about how we use cookies and how to change your cookie settings, please see our Privacy Policy and Epicor Cookies Statement. To view cookie descriptions for this site which are not listed in the main Epicor Cookie Statement, see the additional cookies list. By continuing to use this site you consent to our use of cookies in accordance with our Privacy Policy.

Name of cookie	Domain	Personal Data	Purpose of cookies	Duration
BC_ACCOUNT	brightcove.com		Identifies Epicor Brightcove (video hosting provider) account	Persistent
BC_POD	brightcove.com		Brightcove session id	Session
_utma	brightcove.com	See https://support.google.com/analytics/answer/181881 for opt out information for Google Analytics.	Google Analytics, distinguishes users and sessions	2 years from set/update
ep_kod_cookies_ack	epicor.com	Accept or not	Tracks user response to banner that explains cookie use	1 year from set